Privacy Policy.

This policy applies to personal data processed by TechStride through this website ( techstridetechnologies.com), client communications, proposals, contracts, and project delivery. It does not apply to third-party platforms or client-owned systems we do not control.

• Identification & contact data you submit via forms or email, name, company, role, email address, phone number, and the substance of your inquiry.
• Engagement data shared during scoping or delivery, business requirements, technical environments, and any information you disclose for the project.
• Technical data collected automatically, IP address, browser type, device information, referring URL, and pages visited. See our Cookie Policy for details.
• Correspondence records, emails, meeting notes, and support tickets retained for service continuity and audit.

We process personal data only where we have a lawful basis under the PDPL:

• Your consent, where required (e.g., marketing communications or optional cookies);
• Performance of a contract with you or the organisation you represent;
• Compliance with a legal or regulatory obligation under UAE law;
• Our legitimate interests in operating, securing, and improving our services, balanced against your rights and expectations.

We do not sell personal data. We may share data with vetted sub-processors , such as cloud hosting, email, endpoint security, and analytics providers , acting under written instructions and confidentiality obligations. We may also disclose data to UAE regulators, courts, or law enforcement where legally required.

Where personal data is transferred outside the UAE, we ensure an adequate level of protection through recognised safeguards (jurisdictional adequacy, contractual clauses, or explicit consent) in accordance with the PDPL and any decisions issued by the UAE Data Office.

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, to comply with UAE legal, tax, and accounting obligations (typically a minimum of five years for commercial records), or to establish, exercise, or defend legal claims. After this period, data is securely deleted or irreversibly anonymised.

We apply appropriate technical and organisational measures, including least-privilege access controls, encryption in transit, hardened endpoints, segregated environments, monitored logging, and regular security review, to protect personal data against unauthorised access, alteration, disclosure, or loss.

Subject to the PDPL and its executive regulations, you have the right to:

• Access the personal data we hold about you and request a copy in a structured format;
• Request correction of inaccurate or incomplete data;
• Request deletion or restriction of processing, where legally permitted;
• Object to processing, or withdraw consent, without affecting prior lawful processing;
• Request portability of data you have provided to us; and
• Lodge a complaint with the UAE Data Office where you believe your rights have been infringed.

To exercise any of these rights, contact us at info@techstridetechnologies.com. We will respond within the timelines required by the PDPL.

Our services are directed at businesses and government entities and are not intended for individuals under 18. We do not knowingly collect personal data from minors.

We may update this policy from time to time. Material changes will be posted on this page with a revised effective date. Continued use of our website or services after such changes constitutes acknowledgement of the updated policy.